Customer Support for Apache Maven
Sonatype offers a range of support packages geared to ensure the ongoing success of your Maven implementation. Do you need rapid response for your mission-critical enterprise build issues? Do you need help for a short term project?
With Sonatype Support, our team of experts is ready and waiting to support any aspect of your enterprise build system. Sonatype offers a full range of support options for Maven to meet your specific needs with plans that can be extended for faster response times and support for custom plug-ins.
Sonatype Customer Support Services provide direct access to core contributors to the Maven project who are ready to assist you in deploying Maven to your organization.
Over the past decade, open source software has become main-stream, and today you will be hard-pressed to find an enterprise which doesn’t rely on open source in at least some of its IT infrastructure.
If you are deploying software in your organization today, ask yourself whether you are struggling with problems in your software development cycle what seem more difficult than they need to be. If the answer is Yes, Sonatype Maven Support could be the solution for you.
White Paper: Maven Support for Mission-Critical Software Builds
Apache Maven Support Plan Overview
| Per Incident Term: 1 Year |
Subscription Term: 1 Year |
|
|---|---|---|
| Supported Contacts | 1 | 5 |
| Type | Web Submission | Web and Phone Submission |
| Incidents | 1 | 50 |
| Turnaround Time | Best Effort | Same-day SLA terms |
| Support for Customizations | Not Available | Additional Fee |
Get support for your Maven build and release infrastructure from Sonatype, the Maven Company. There are options to suit your needs, starting with a per incident plan, all the way to an annual support plan with dedicated contacts, support for a broad range of Maven plugins and multiple incidents.
